“+David Armano on to many of the important issues. Most of the public chatter about #socbiz is around external constituencies and social media and marketing. Laying out the #socialfabric for all your internal folks is the fastest/highest ROI , though, for lots of reasons; trust built on transparency; aligned goals; less noisy systems; etc… ”, in a comment on
Francine Hardaway's
post “Who are the best experts in social business?”
131